Terms and Conditions – PeakVeda Outdoors
Introduction
Welcome to PeakVeda Outdoors. These Terms and Conditions govern your use of our services, including the rental of climbing gear, maintenance and safety inspections, guided climbing tours, equipment training and safety workshops, and custom gear fitting and consultation. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
1. Definitions
- "Service" refers to the rental of climbing gear, maintenance and safety inspections, guided climbing tours, equipment training and safety workshops, and custom gear fitting and consultation offered by PeakVeda Outdoors.
- "User," "You," and "Your" refer to the individual or entity accessing or using the Service.
- "PeakVeda Outdoors," "We," "Us," and "Our" refer to the company, PeakVeda Outdoors, located at 2847 Hilltop Crescent, Unit 5A, Pune, Maharashtra, 411045, India.
- "Equipment" refers to any climbing gear or other items rented or handled by PeakVeda Outdoors.
2. Acceptance of Terms
By engaging with our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. These Terms apply to all users of the Service. Your continued use of our services constitutes your acceptance of any changes or updates to these Terms.
3. Service Specific Terms
3.1. Equipment Rental
All equipment rentals are subject to availability and our rental policies. Users are responsible for the proper use and care of rented equipment. Any damage or loss to the equipment during the rental period will be the sole responsibility of the user, and the user agrees to pay for repairs or replacement costs as determined by PeakVeda Outdoors. Proper identification and a security deposit may be required for equipment rental.
3.2. Guided Climbing Tours & Workshops
Participation in guided climbing tours and workshops requires adherence to safety instructions provided by PeakVeda Outdoors guides and instructors. Participants acknowledge the inherent risks associated with outdoor climbing activities and agree to assume all risks. PeakVeda Outdoors reserves the right to refuse service or exclude any participant from an activity if their conduct is deemed unsafe or disruptive.
3.3. Equipment Maintenance and Safety Inspections
While we strive for excellence in equipment maintenance and inspections, PeakVeda Outdoors provides these services "as is" and makes no guarantees regarding the future performance or safety of equipment beyond the scope of a completed inspection. Users are ultimately responsible for ensuring the ongoing safety and suitability of their own equipment.
4. User Responsibilities
- You agree to provide accurate, current, and complete information when engaging with our services.
- You are responsible for your own safety and decisions while participating in outdoor activities, even those guided by PeakVeda Outdoors.
- You agree to follow all instructions and guidelines provided by PeakVeda Outdoors staff.
- You agree not to use our services for any unlawful or prohibited purpose.
5. Payments and Cancellations
Specific payment terms, cancellation policies, and refund eligibility for rentals, tours, and workshops will be communicated at the time of booking or inquiry. Deposits may be non-refundable. PeakVeda Outdoors reserves the right to charge cancellation fees for late cancellations or no-shows.
6. Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. PeakVeda Outdoors makes no warranties, expressed or implied, regarding the services, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the services will be uninterrupted, timely, secure, or error-free.
7. Limitation of Liability
In no event shall PeakVeda Outdoors, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
8. Indemnification
You agree to defend, indemnify, and hold harmless PeakVeda Outdoors and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) your participation in any outdoor activity arranged or facilitated by PeakVeda Outdoors.
9. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.
11. Contact Information
If you have any questions about these Terms, please contact us:
- Address: PeakVeda Outdoors, 2847 Hilltop Crescent, Unit 5A, Pune, Maharashtra, 411045, India
- Phone: +91 20 2567 4890